Email us

contact@pacificprepservices.com

Call us

1 (971)-238-7795

Office Address

560 SE 4th Ave, Suite 525 Hillsboro, OR 97123

Pacific Prep Services
Compliance and Governance

Pacific Prep Services

Amazon Service Provider Compliance Overview

Pacific Prep Services operates as an authorized service provider for Amazon sellers. We are committed to maintaining compliance with Amazon Selling Partner API requirements, Amazon Data Protection Policies, and applicable data protection and security standards.

This page outlines our governance structure, operational controls, and compliance practices related to Amazon order and customer data.

Regulatory and Platform Compliance

Pacific Prep Services complies with:

  • Amazon Selling Partner API policies
  • Amazon Data Protection Policy
  • Amazon Acceptable Use Policy
  • Applicable state and federal data protection regulations

Access to Amazon data is limited strictly to the operational requirements necessary to fulfill authorized seller orders.

Role as an Amazon Service Provider

Pacific Prep Services operates as a third-party fulfillment provider.

We access Amazon data only after explicit authorization from a seller through Amazon’s Service Provider authorization process.

We do not access Amazon seller data without authorization.

Data Governance Framework

Pacific Prep Services maintains internal controls governing how Amazon data is:

  • Collected
  • Processed
  • Stored
  • Accessed
  • Retained
  • Deleted

Data is used solely for fulfillment operations and is never used for marketing, analytics, resale, or advertising.

Organizational Responsibility

Oversight of security, compliance, and operational controls is managed by:

Role: Founder and Systems Lead
Pacific Prep Services

Responsibilities include:

  • Approving system and infrastructure changes
  • Managing production system access
  • Reviewing security controls
  • Monitoring compliance with Amazon policies

Access to sensitive systems is granted based on role and operational necessity.

Access Control and Least Privilege

  • Role-based access controls are enforced
  • Access is restricted to authorized fulfillment and systems personnel
  • Least-privilege principles are applied
  • Shared credentials are not permitted
  • Access is reviewed periodically

Access is revoked immediately upon role change or termination.

Logging, Monitoring, and Oversight

Pacific Prep Services maintains monitoring and logging controls for systems that process Amazon data.

These include:

  • Logging of API access and system activity
  • Authentication and authorization logging
  • Monitoring for abnormal or unauthorized access patterns
  • Log review during audits and incident investigations

Incident Response and Risk Management

Pacific Prep Services maintains a documented incident response process.

In the event of a suspected security incident:

  1. Immediate containment and access restriction
  2. Assessment of scope and impact
  3. Credential rotation and access review
  4. Remediation of identified issues
  5. Internal review and corrective action

Amazon and affected parties are notified when required under applicable policy.

Secure Development and Change Management

Pacific Prep WMS changes are governed by internal change management controls.

These include:

  • Review and approval prior to deployment
  • Separation of development and production environments
  • Secure handling of API credentials and secrets
  • Protection against accidental credential exposure

System changes affecting Amazon integrations are reviewed prior to release.

Vulnerability Management

  • Identified vulnerabilities are logged and tracked internally
  • Findings are prioritized based on severity
  • Remediation is completed prior to deployment where applicable
  • Systems are reviewed following remediation

Data Retention and Disposal Controls

Amazon order and customer data:

  • Is retained only for operational and reconciliation purposes
  • Is automatically deleted within a defined period after fulfillment completion
  • Follows the same deletion standards across backups

Sellers may request data deletion at any time.

Continuous Review

Pacific Prep Services periodically reviews:

  • Security controls
  • Access permissions
  • Data retention policies
  • Compliance with Amazon policies

This page is reviewed and updated as practices evolve.

Contact for Compliance Matters

For questions related to compliance, data protection, or security practices, please contact:

Pacific Prep Services
Operations and Systems Team
contact@pacificprepservices.com

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